Windows 11 / Intelligence workspace
Snapshot · 2026-09-15
IssuesKB5120998Evidence
Windows update intelligence

Custom mouse pointers revert unexpectedly

Customized pointers can revert on non-English Windows installations.

ResolvedC3 · Microsoft confirmedMinor impactSnapshot checked 2026-09-15

Does this match your environment?

Windows scope
24H2
Architecture
Unknown — not universal
App / driver
Mouse personalization
Conditions
Non-English Windows 11 24H2 installations. Architecture is not specified.

A matching version is only a starting point. This page does not diagnose an individual device.

Evidence & current resolution

Microsoft lists this scope as resolved on 2026-09-08. Resolving update: KB5124008.

Microsoft official evidence
Evidence ID
official-cursor-reset
Source groups
1 · official publication
Evidence basis
Manually reviewed public source; no independent device test
Evidence permalink

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Recorded timeline

2026-08-27

Originating update released

KB5120998
2026-09-08

Official resolution recorded

KB5124008

2026-09-15

Snapshot reviewed

Added to this curated collection. Earlier acknowledgement time was not independently captured.

Follow official guidance for your environment. We do not provide automatic rollback or security-disable actions.